I tested the best ways to mail people

I emailed My Year in 2021 to ~2,700 people. It had 3 experiments.

Do friends open my mail more than strangers?

I split the list into 2 groups:

  1. My contacts: ~1,000 people I knew (I’ve mailed them)
  2. Strangers: ~1,700 people I didn’t know (I’ve never mailed them)

My guess: strangers would open the mail 30% less often.

Reality: They opened it 40% less. 50% of my contacts opened the mail, vs only 28% of strangers.

Are the first and last links most clicked?

I sent 2 versions of the email to my contacts. The order of links was different.

My guess: the first and last links would be clicked 20% more often than those in the middle.

Reality: The links higher up were clicked more often 5/6 times. Click rates drop but don’t climb up at the end.

Do provocative subject lines increase open rates?

I sent 2 versions of the email to my contacts. The subject lines were different.

  1. Bland: “My year in 2021”
  2. Provocative: “Where I failed in 2021”

My guess: the provocative title will have 2X the open rate of the bland one.

Reality: The open rates were about the same (49% for provocative, 51% for bland). Either the second title was not provocative enough, or the bland was interesting enough. I need to re-run this experiment.

Learnings

I learned 3 things.

  1. Strangers open my mails less than I thought. Make more friends 🙂
  2. People scan emails top-down (not top-down, then bottom-up – like I do) and click on top links. Move the main link first.
  3. I’m no good at creating high-contrast variations in content. Take help.

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